MembersWorld

Everything you need all in one place with our MembersWorld app. Easily manage your Bupa Global healthcare plan and access expert care wherever you are with Blua digital healthcare.

A whole world of healthcare in your pocket

MembersWorld gives you complete control of your healthcare plan with a simple and convenient way to access our services, manage your plan, and look after your health.

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Pre-authorise your treatment

Request pre-authorisation for your treatment in minutes with real-time decisions in some instances.

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Submit and track your claims

Easily submit a claim and receive updates about its status. Plus, access up to 36 months of claim history.

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Contact us anytime

We’re here to help at any time of the day or night. Contact us securely using our online messaging service.

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Manage your policy

Access your policy documents anytime and easily view your digital membership card when you need treatment.

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Make payments

If you are an individual customer, you can make one-off payments and update your card details quickly and securely. Some regional limitations may apply.

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Adult policyholders

Set up an account for yourself, manage your dependants’ policies, or grant your insurance broker permission to view your policy and claims details.

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Adult dependants

Create your own account and grant permission to the policyholder to view and manage your policy, and/or your insurance broker to view the policy and claims details.

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Under 16s cannot access MembersWorld

However, our customer support team is on hand to help you on the phone. If your policyholder is over 16, your details will show up in your policyholders account, so they can manage your activity online.

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Digital health by Bupa

For a more carefree global life, keep our healthcare services close at hand everywhere you go with Blua.

Just head to our MembersWorld app where you can access Blua services, including:

  • Unlimited virtual consultations with a doctor, available in multiple languages.
  • Diagnosis reviews by international experts.
  • Expert advice for day-to-day physical and mental wellbeing.
  • Prescriptions and referral letters sent directly to your phone, where local regulations allow.
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Speak to a doctor anytime, anywhere

Unlimited virtual appointments with a doctor available in multiple languages at anytime of the day or night. More on Global Virtual Care

Reassurance from trusted specialists

Get a review of your medical diagnosis or treatment plan with a second opinion from an international expert. More on Second Medical Opinion

Helping you stay at your best

Access for members with a Corporate or SME plan to digital wellbeing tools for day to day support and counselling from trained experts. More on wellness support
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Need some help?

The quickest way to contact us is to send a direct message through MembersWorld. Need help getting set up? You can find it on our login and registration help page. For any other questions, just give us a call and we’ll be happy to help.